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Human Resource Development –
Serving Local Businesses
Exceptional Customer
Service/Dealing with Difficult Customers. Send your employees to this FREE four
hour seminar delivered on a regular basis at the Athens Chamber of
Commerce. The Athens Department
of Job and Family Services has purchased a
series of these seminars for your convenience. Attendees will receive a certificate
upon completion. To reserve a
place for one or more of your employees, simply contact the Athens Chamber of Commerce web
site or call them at (740) 594-2251 for a listing of
scheduled dates and times.
Training
topics. Choose one or more
topics to be presented to your staff.
Most topics are approximately two hours in length and can be
delivered on-site at times convenient to your staff schedule. Customized programs are designed to
meet your needs with value-added pricing to fit your training
budget.
Sample topic areas include (and are not limited to):
·
Exceptional Customer Service
·
Dealing with Difficult Customer
Situations
·
Introduction to Leadership/Supervision
·
Interviewing and Selection
·
Managing Meetings
·
Overcoming Workplace Negativity
·
Sexual Harassment and Other Forms of
Workplace Harassment
·
Stress Management
·
Time Management
·
Team
Building
·
Better Business Writing
·
Netiquette (E-Mail Etiquette)
·
Other Topics by Request
Contact Lin
Klein for more details. (740)
753-5467 Send Lin Klein an e-mail.
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